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Directv customer service – know more interesting facts

About Direct TV:

Headquartered in El Segundo, California, the United States, Direct TV has achieved the hearts of every consumer worldwide.  This Multichannel video programming distributor provides excellent services and streaming opportunities to its customers.

This includes multichannel linear pay television, DirectTV Stream, IP-based television services, cable television, DirecTV Stream, U-verse TV, and quality-based satellite service. They are formerly regarded as the DirecTV Group, Inc. serving areas including Latin America, the Caribbean, and the United States of America. Let us discuss Directv customer service.

Direct TV is a joint venture type industry founded on June 17, 1994, and owned by  AT&T and TPG Capital of Astound Broadband. Their packages generally start at  $74.99 per month and provide more than 330 channels to 80,00,000 plus homes worldwide. 

Direct TV customer services: 

Direct TV ensures that all its customers are satisfied with their purchases. They provide extensive support and the best customer service. They are strong, safe, reliable, and technology-driven for the best of their clients. Retailers are always there to help whenever any customer needs them. 

Some of their best customer services policy are categorized as follows; 

1. Entertainment and Comfort: 

Direct TV offers unlimited entertainment. They have channels for all age groups be it, kids or adults. Their entertainment services are beyond imagination. Their connection and quality are good and pleasant to the viewers’ eye. They provide endless streaming opportunities and full liberty to choose any channel as per your desire. 

  • With an entertainment package, you can enjoy over 160 entertainment channels for just $74.99 per month. 
  • With the choice package, you can receive over 185 channels for $79.99 a month. 
  • With the ultimate package at just $99.99 per month customers can get over 250 channels including blockbuster movies and a regional sports network.

2. Customer service call center: 

For any queries related to your services, you can contact the Direct TV customer service center at 888.388.4249 between 8:00 am to 5:00 pm. They are available throughout the week that is,  from Monday to Sunday.

Customers who are a part of the national accounts program can contact the DIRECTV National Accounts Support Centre at 844.291.9945 in case of any queries.

3. Account and billing management: 

Direct TV ensures the best billing management along with the best experience. They do not have any hidden charges and provide the accurate and detailed bills. You must have DIRECTV for the business account number and the bill ready for instant support when needed.  

It is important to note that if you don’t pay the amount within the due date, you may be charged with a fine and your service may be discontinued. Your fine will be reflected on your billing status during the checkout. 

4. Direct TV MVP marketing program: 

The DIRECTV MVP Marketing Program provides complete customer awareness solutions. Through marketing programs, Direct TV offers several features and benefits. You can buy pay-per-view events through the MVP program by calling 18776257988 or by visiting www.joehandpromotions.com. You can visit directtvmvp.com to enroll in MVP services. 

• Streaming services: 

You can use your compatible device to access DIRECTV STREAM or use a special DIRECTV STREAM Device to gain access to even more features. This service gets the most out of your entertainment. You can download the DIRECTV STREAM app to stream on compatible devices that you already possess. When you sign up for DIRECTV STREAM, you may use it to begin watching anytime, anywhere right away.  Additionally, you can watch on any of your compatible devices connected to your home Wi-Fi network. Apple store even supports Direct TV. 

  • Referral programs: 

With the DIRECTV Business Referral Program, you can save money while also helping other business owners. You can save up to $1,000 by referring up to ten businesses and receive the best TV experience possible.  You can also save $100 on your DIRECTV payment. 

Additional features: 

  • You can keep re-watching shows and channels of your choice whenever you want with 72 hours rewind feature offered by Direct TV. However downloading movies, music, or on-demand content is not permitted.  
  • No internet connection required: Customers don’t have to pick between 4K HDR and your internet speeds since DIRECTV offers 4K HDR content to you straight via satellite.
  • DIRECTV provides you with a 4K Ultra HD channel 24 hours a day, 7 days a week, so there’s always something exciting to watch.
  • You can find what you want to record by browsing and searching the DIRECTV app, and then schedule it from anywhere.
  • You can get hands-free DIRECTV control using simply asking Amazon Alexa to locate what you want to watch, and you can even use your voice to set your DVR.

Conclusion

Direct TV is one of the best services that is undeniably providing the best customer service. You can rely on Direct TV with your eyes closed. It is well-liked and popular in the world. 

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