How do I find my 5G password?

My Optus is an app that is a by-product of the company Optus. Optus is a subsidiary of Singtel, which is one of the largest telecommunication companies based in Australia.  Here we will see about How Do I Find My Optus Wi-Fi Password?

To find the Wi-Fi password to the Optus broadband modem through the My Optus app, you will have to go to the modem settings and Wi-Fi network details. Also check the status of your network, just to check whether your network was affected by an outage. If there is no outage then it is recommended to change the password of the Wi-Fi connection to remain on the secure side of connectivity. The factory set Wi-Fi password is labeled on the side under your modem. There you can find the password to your My Optus modem.

Steps to change 5G home internet Wi-Fi name and password if you have forgotten

To change your 5G home internet Wi-Fi password in case you have forgotten or suspect hacking, you have to first find the login details for the modem setting page of the device. The login details will be printed on the sticker which is on the back under your modem.

Step 1:

First, connect your Laptop or desktop to your modem through Wi-Fi or one of the 3 LAN ports.

Step 2:

Secondly, to get access to the modem settings web page, you have to find the admin IP address which will be found at the bottom of the modem. When you can a number series like 192.168xxxx that is the admin IP address that you need to enter on the browser on your computer. Once you enter it, you will be connected to the settings page of your modem.

Step 3:

Go to the main screen and press Network and choose Wi-Fi Networks from it. When you are able to see two wireless connection types which are 2.4GHz and 5GHz having the same SSID, choose the correct connection type as per your requirement and scroll down to Configure SSID 1 section.

Step 4:

Put in your preferred Wi-Fi connection name in the SSID name field from the SSID configuration table. Once you have changed the name, you can proceed to change the password by entering your preferred password in the WPA key section. Press on save once you have completed this step. 

Remember to choose a password that is strong, secure, and easy for you to recollect. 

Steps to setup your Optus 5G wireless modem

Step 1:

If it is your first time purchasing a modem with Optus then you will be provided with a SIM card with the modem to set up or if you already have a SIM card with Optus 5G home internet then you can use that to insert it in your new 5G modem.

Step 2:

Now put the modem upside down, take out the SIM card tray and insert the SIM card in it, and then into the modem.

Step 3:

Make sure to place the modem closer to a power outlet by placing it near a window. After plugging the AC power cord into the modem and the other end of the cord into the power supply, switch on the modem using the on and off switch under the modem, this will switch on the LCD screen.

Step 4:

Once the modem has booted and found a signal, it will show the connection strength on the LCD, if it shows 4G then try repositioning your modem to get better connectivity. Once the modem is set, it will start updating the firmware automatically which will take up to 24 hours.

Step 5:

The next day when the 24-hour update is over, you will be able to see a good 5G connection on screen, this should now allow you to connect your Wi-Fi to other devices.


We can conclude that Optus being one of the largest telecommunication companies in Australia stands up to its name and position providing the best services to its customers and making sure all kinds of queries are already answered for them. If they have missed out on helping on a certain topic on their website, they have also instead provided contact details to customer care services or services and help related to specific problems. All the instructions provided by them either for a setup, password, and name change or even finding the password and name are given by them in a very easy language and easy-to-find manner.

  1. What is the price of the Optus 5G internet modem? 

The price of a 5G modem for home internet is $79 per month for normal usage and $89 per month for 6 months for superfast internet usage.

  1. Can I stream 4K videos on superfast internet?

Yes, you can.

William James

I help consumers answer their nagging queries about products, services, and companies. We aim to provide in-depth, well-researched, and accurate information in easy-to-follow guides and articles. Learn more here.

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