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How to redeem Air Canada Gift card?

The Air Canada Gift Card is a stored-value card similar to a prepaid card or gift certificate. It can be used to purchase airline tickets or travel options on Air Canada, Air Canada Express, and Air Canada Rouge. But the question here arises , how to redeem Air Canada Gift card?

Air Canada Gift Cards are available in both plastic and eGift card format. You can purchase Air Canada Gift Cards online in the following denominations:

  • In Canadian funds: individual gift cards can be purchased in amounts ranging from $25 to $2,000
  • In U.S. funds: individual gift cards can be purchased in amounts ranging from $25 to $2,000

 You can also purchase Air Canada Gift Cards at Canada Post locations in amounts ranging from $50 to $10,000, at Loblaws, Sobeys, Safeway, Save-On-Foods and Rexall locations in amounts ranging from $50 to $500 or by redeeming your Aeroplan points for specific denominations.

How do I access my eGift Card?

Your eGift card notification email or SMS contains a link to a secure website with the details of your eGift Card.

Where and how can I use my Air Canada Gift Card?

The Air Canada Gift Card is easy to use: simply provide your gift card number and security code (PIN) at time of payment on either the Canadian or U.S. edition of aircanada.com, or when you call Air Canada Reservations at 1-888-247-2262 (within Canada and the United States only). You can also use your Air Canada Gift Card:

  • at an Air Canada airport counter in Canada
  • at Air Canada counters located at select airports in the U.S.
  • when you purchase a flight with your travel agent
  • when you purchase an Air Canada Vacations flight-inclusive package† to Mexico or the Caribbean online at aircanadavacations.com or when you call Air Canada Vacations at 1-866-529-2079

Notes:

  • There are no Call Centre booking fees when you book a flight through Air Canada Reservations.
  • eGift Cards cannot be used at airport counters.
  • Air Canada Gift Cards cannot be redeemed on group reservations.

What can I purchase with my Air Canada Gift Card?

When redeemed online at aircanada.com, at the airport*, with your travel agent or by calling Air Canada Reservations, Air Canada Gift Cards can be used to purchase a flight, and to pay for a variety of travel options, fees and services, including:

  • seat selection
  • change fees
  • Last-minute upgrades at the airport within the check-in period,
  • additional checked baggage fees
  • pet handling fees
  • unaccompanied minor fees
  • In addition, Air Canada Gift Cards can be used to purchase Air Canada Vacations® flight-inclusive packages to Mexico or the Caribbean when redeemed online at aircanadavacations.com or when you call Air Canada Vacations at 1-866-529-2079.

At this time, the Air Canada Gift card cannot be used toward the payment of:

  • onboard purchases (e.g. headsets, beverages, duty-free items)
  • Aeroplan or other reward travel tickets
  • Air Canada Cargo products and services
  • tickets purchased as part of a group booking
  • Air Canada Vacations group reservations
  • hotel reservations, car rentals or travel insurance
  • another gift card
  • a Flight Pass purchase
  • Air Canada Maple Leaf Club membership fees

Notes:

  • eGift Cards cannot be used at airport counters.
  • There are no Call Centre booking fees when you book a flight through Air Canada Reservations.
  • Air Canada Gift Cards cannot be used to pay for any fees or upgrades during the online, mobile or self-service kiosk check-in process.

How do I check the balance of my Air Canada Gift Card?

You can check the balanceOpens in New WindowExternal site which may not meet accessibility guidelines. of your gift card online or by calling 1-855-281-1761

How many Air Canada Gift Cards can I use per transaction or purchase?

It is important to know that you cannot consolidate the value of multiple Gift Cards onto a single one.

For use with Air Canada:  For ticket purchases, you can use up to two (2) Gift Cards provided the total cost of the ticket purchase is covered fully by the (2) two Gift Cards.

Unfortunately, because of system limitations, when purchasing a seat or travel option for an existing reservation, only one (1) form of payment will be accepted.  If the gift card has a working balance lower than the cost of the fee or travel option, please pay with another form of payment.  However, we will be able to apply the credit from your card and effect a refund following these instructions: After the transaction, you can complete the Customer Assistance FormOpens in New WindowExternal site which may not meet accessibility guidelines., provide the proof of used form of payment and include the details of the unused Air Canada Gift Card or eGift Card to receive a refund of the applicable value to your original form of payment.

For purchases involving multiple passengers/gift cards, it is advisable to make separate bookings. In this situation, customers can use up to two Gift Cards per passenger provided that the total cost of the ticket purchase is covered fully by the (2) two gift cards.

For use with Air Canada Vacations: For the purchase of flight-inclusive vacation packages to Mexico and the Caribbean, you can use up to two (2) Gift Cards provided the total cost of the ticket purchase is covered fully by the (2) two Gift Cards.

Can I give my Air Canada Gift Card to someone else?

Yes. Air Canada Gift Cards are fully transferable and should be treated like cash.

Will my Air Canada Gift Card ever expire?

No. The Air Canada Gift Card does not have an expiration date. However, after five years of inactivity you will need to have your card re-issued. To have an inactive Gift Card re-issued, please contact Customer Relations.

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