Business

USPS Customer Service – Read To Know More

USPS Customer Service

1. General USPS Customer Service

  • 1‑800‑ASK‑USPS® (1‑800‑275‑8777)
  • Hours: Monday through Friday 8:00 am to 8:30 pm ET
    Saturday 8:00 am to 6:00 pm ET
  • When to call?
    General USPS questions regarding mail class delivery options, pricing and available special services

2. USPS Package Tracking – Domestic & International

  • 1‑800‑222‑1811
  • Hours: Monday through Friday 8:00 am to 8:30 pm ET
    Saturday 8:00 am to 6:00 pm ET
  • When to call?
    If there is a delivery delay with your USPS parcel and the USPS.com site has not been updated recently, contact the USPS Package Tracking team.
  • Important Note: USPS.com is the best place to find delivery status of your package. Customer Service agents do not have access to any additional tracking info.

3. Free USPS Shipping Supplies

  • 1‑800‑610‑8734
  • Hours: Monday through Friday 7:00 am to 11:00 pm ET
    Saturday 7:00 am to 6:00 pm ET
  • When to call?
    Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order.

4. USPS.com Technical Support

  • 1‑800‑344‑7779
  • Hours: Monday through Friday 8:00 am to 8:30 pm ET
    Saturday 8:00 am to 6:00 pm ET
  • When to call?
    If you have trouble using a web application (Click-N-Ship, File a Claim, PO Boxes, The Postal Store (store.usps.com) or USPS® accounts), please contact the USPS Technical Support team.

5. Postal Store Orders

  • (1‑800‑782‑6724)
  • Hours: Monday through Friday 8:00 am to 8:00 pm ET
    Saturday 8:00 am to 6:00 pm ET
  • When to call?
    Help with questions about orders placed online through The Postal Store (store.usps.com).

Free* 5 lb. Digital Scale with Sign-up

Every new customer account starts with:

  • Free* 5 lb. Digital Scale with sign-up
  • 4-week trial
  • $5 in USPS postage to use in trial period
  • USPS rate discounts you can’t get at the Post Office
  • No long-term contracts, cancel anytime
  • Only $17.99 per month plus applicable taxes, if any, including the first month if you stay past the 4-week trial

What happens when USPS says delivered but no package?

They’ll most likely tell you to wait 24 hours, so you may want to wait 24 hours before contacting them, anyway. After 24 hours, if your package still hasn’t arrived despite it saying, “Delivered,” then you’ll definitely want to speak with a USPS representative.

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